- "Just a note in the form of an after-action report on the work done on my computer at the beginning of the month...
Problems I had on my computer were cleared up quickly and efficiently, the system is running at top speed again, and my delay in responding has been primarily because I had to familiarize myself with a new and more logical desktop, find old files, etc.
The Staff was knowledgeable and most helpful.Â I will be recommending your shop to all the small business people I hang around with!"
- "I just wanted to let you know what a great experience I had in your store a few weeks ago.
My operating system had been replaced and 10 years of my personal files were lost.Â I took it in to Fantastechs and Cheri helped me.Â She did not give up when the files appeared gone forever, but kept looking.Â I was so relieved to find my files, as I refer to them frequently.Â She was also timely in working on the computer and it took a minimum of time.Â I received the personal attention my computer problem required.
It was a pleasure working with her.
Signed, One very grateful customer. :)"
- "Today I received a courtesy call from Cheri to ascertain whether we were happy with the service we recently acquired from your firm, and if there were any questions we might have on any related matters.Â I was delighted to receive her call because it speaks well of an enterprise who cares enough to do customer care through such follow-up.
I feel rather remiss for not having communicated our satisfaction to you first, but the courtesy call was a good reminder to give credit where credit is due.
Thank you again for your responsiveness on Memorial Day weekend when you talked us through our dilemma; and thank you for the prompt service when we got our new hardware to you--we were recovered, up and running in a speedy time frame.
Most of all, thank you for the professional excellence and courtesy at every level--especially Cheri and Scott who were our main contacts."
- "I'd like to recommend The FantasTechs (on Manchester Road in Des Peres, MO), who provided great service recently when I needed to add memory to an older Mac mini. Wimped out when I couldn't pry off the back and my Apple store declined to help because the memory wasn't their brand. You'd think they'd appreciate my business . . . The FantasTechs came through for me, providing great service and less than 24-hour turnaround. I was able to get right back to work!"
- âAfter (The FantasTechs) became our entire technology department, our staff perception improved dramatically.Â We went from well below average perceptions, to very strong, positive feelings about technology.Â In fact, we now have staff wanting to do more with technology because things are working and reliable.â
- âOur Extended Procedures, per The FantasTechs' Audit report, became our technology âBibleâ as we moved forward in improving our technology programâ